Terms of service

TERMS OF SERVICE

Last updated: August 22, 2026

Welcome to Velario. These Terms of Service govern your access to and use of wearvelario.com, including any purchases you make through our website. By using our website or placing an order, you agree to these Terms.

  1. OVERVIEW

Velario provides fragrances and related products for personal use. We may update, suspend, or discontinue any part of the website, products, pricing, promotions, or services at any time without notice.

  1. ELIGIBILITY AND ACCURATE INFORMATION

You must be legally able to enter into a binding agreement to place an order. You agree to provide current, complete, and accurate information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

  1. PRODUCTS, AVAILABILITY, AND DESCRIPTIONS

We work to display product descriptions, photographs, colors, ingredients, and pricing as accurately as possible. However, we cannot guarantee that your device will display colors exactly as they appear in person, or that all product descriptions are error-free. Product availability is not guaranteed, and we may limit quantities, discontinue products, or refuse or cancel orders at our discretion.

Velario fragrances are designer-inspired interpretations and are not affiliated with, endorsed by, sponsored by, or produced by the owners of any referenced designer brands or trademarks.

  1. PRICING, PAYMENT, AND TAXES

All prices are shown in U.S. dollars unless otherwise stated and may change without notice. Unless otherwise expressly stated, posted prices do not include applicable taxes. Everything ships free within the United States. You will pay the posted price for the products you purchase, plus any applicable taxes.

By submitting an order, you authorize us and our payment providers to charge your selected payment method for the total amount shown at checkout. We reserve the right to correct pricing, typographical, or promotional errors, including after an order has been submitted. If an error affects your order, we may cancel it and issue a refund for any amount charged.

  1. SHIPPING AND DELIVERY

Everything ships free on U.S. orders. Shipping terms and estimated delivery timeframes are set out in our Shipping Policy. Orders generally process within one to two business days, and standard delivery typically takes three to five business days after shipment, although delivery dates are estimates and are not guaranteed.

You are responsible for providing an accurate shipping address. We are not responsible for delays, loss, or non-delivery caused by an incorrect or incomplete address supplied at checkout. Once a package is marked as delivered by the carrier to the address provided, Velario is not responsible for theft or loss from that location.

  1. RETURNS AND REFUNDS

Returns, exchanges, refunds, and our 30-day money-back guarantee are governed by our Refund Policy. To request assistance with an order, contact us at hello@wearvelario.com with your order number and relevant details.

  1. PROMOTIONS AND DISCOUNT CODES

Promotions, discount codes, bundles, gifts, and limited-time offers are subject to their stated terms and may be changed or ended at any time. Unless expressly stated otherwise, offers cannot be combined, are not transferable, have no cash value, and cannot be applied retroactively to completed orders.

  1. INTELLECTUAL PROPERTY

All website content, including Velario names, logos, product names, text, graphics, images, videos, designs, trademarks, and other materials, is owned by or licensed to Velario and is protected by applicable intellectual-property laws. You may not copy, reproduce, distribute, modify, display, sell, or exploit any content from this website without our prior written permission.

  1. ACCEPTABLE USE

You agree not to use the website for any unlawful purpose or in any way that could damage, disable, disrupt, or interfere with the website, our systems, or other users. You may not attempt to gain unauthorized access to any part of the website, scrape or harvest data without permission, introduce malicious code, impersonate another person, or use the website to infringe another party’s rights.

  1. REVIEWS, COMMENTS, AND USER CONTENT

If you submit reviews, comments, photos, videos, testimonials, or other content to Velario, you grant us a non-exclusive, worldwide, royalty-free, perpetual, transferable right to use, reproduce, modify, publish, display, and distribute that content in connection with our business and marketing. You represent that you own or control the rights to any content you submit and that it does not violate any law or third-party right.

We may remove or decline to publish submitted content at our discretion.

  1. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, platforms, payment providers, or services. We do not control and are not responsible for third-party content, policies, availability, or practices. Your use of third-party services is subject to their own terms and policies.

  1. DISCLAIMERS

Velario products are intended for external use only. Please review ingredient information and discontinue use if irritation occurs. If you have known sensitivities, allergies, or medical concerns, consult a qualified healthcare professional before use. Keep fragrances away from eyes, open flames, and children.

Except where prohibited by law, the website and products are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee uninterrupted, secure, or error-free website operation.

  1. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Velario and its owners, employees, contractors, affiliates, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website, products, or services.

Our total liability for any claim related to an order or these Terms will not exceed the amount you paid to Velario for the product or service giving rise to the claim.

  1. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Velario and its owners, employees, contractors, affiliates, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms, misuse of the website or products, or violation of any law or third-party right.

  1. GOVERNING LAW

These Terms and any dispute arising from them are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any legal action relating to these Terms must be brought in the state or federal courts located in Texas, unless applicable law requires otherwise.

  1. CHANGES TO THESE TERMS

We may update these Terms from time to time. Changes become effective when posted on this page. Your continued use of the website after changes are posted means you accept the revised Terms.

  1. CONTACT US

For questions about these Terms or your order, contact us at:

Velario
hello@wearvelario.com
wearvelario.com